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If you are still skeptic of Social Media, you need to do something about it! I am sold on the idea that Social Media is mainstream and there are probably a hundred reasons why I think so starting from Micheal Jackson and backwards. This video from YouTube tells you more about why Social Media is […]

A reproduced conversation I had with a HCL Laptop Customer Care lady on phone today. Check out how the Indian MNC performs in terms of customer service! Lady: Hello, I am lady calling from HCL Laptops from Delhi, Can I speak to Anand Subramanian? Me: Speaking. Lady: This is with regard to a query you […]